Simple privacy information for visitors and inquiries.

Information collected

When someone fills out a contact form, books a consultation, emails, calls, or texts, Durham Digital Services may collect:

• Name
• Email address
• Phone number
• Business name
• Website URL, if provided
• Project details or business information shared voluntarily
• Any other information included in the message

How information is used

Information is used only to:

• Reply to inquiries
• Understand project needs
• Provide estimates or consultation follow-up
• Communicate about requested services
• Improve website and service communication

No selling of personal information

Durham Digital Services does not sell, rent, or trade personal information.

Form processing

Website contact forms may be processed through Formspree or similar third-party form handling services. Information submitted through the form may be handled by that service in order to deliver the message to Durham Digital Services.

Email and phone communication

If someone contacts Durham Digital Services by email, phone, or text, DDS may use that contact information to respond to the inquiry.

Data retention

Inquiry information may be kept for a reasonable period for follow-up, record-keeping, or service communication, unless deletion is requested.

If you would like your inquiry information deleted, you can contact Durham Digital Services at hello@durhamdigitalservices.ca.

Website analytics and cookies

This website may use basic analytics or hosting tools to understand general website traffic and performance. These tools may collect limited technical information such as browser type, device type, pages visited, or approximate location.